L'PAM Cosmetics

Order Processing

Orders are processed Monday through Friday, excluding weekends and U.S. federal holidays. Please allow 1–2 business days for processing. During promotions or holidays, processing may take longer. Tracking information will be emailed once shipped.

Shipping Destinations

We currently ship to all 50 United States, including Alaska, Hawaii, and eligible APO/FPO addresses. We do not currently offer international shipping.

Shipping Methods

Available options at checkout may include USPS Ground Advantage, USPS Priority Mail, UPS Ground, and UPS 2nd Day Air (when available).

Estimated Delivery Times

• Standard: 3–7 business days.
• Expedited: 2–3 business days.
• Express: 1–2 business days (where available).

Shipping Rates

Shipping charges are calculated during checkout based on order weight, destination, and shipping method.

Order Tracking

A tracking number will be sent by email after your order ships. Tracking updates may take up to 24 hours.

Incorrect Shipping Information

Customers are responsible for providing an accurate shipping address. Additional shipping charges may apply for returned packages due to address errors.

Lost or Delayed Packages

Once the package is with the carrier, delivery is under the carrier's responsibility. L'PAM Cosmetics is not responsible for delays caused by weather, carrier issues, or other unforeseen circumstances.

Damaged Packages

Report damaged packages within 7 days of delivery and include photos of the package and product.

Missing Items

Report missing items within 7 days of delivery.

Refused Deliveries

Refused deliveries may be subject to return shipping and restocking fees. Original shipping charges are non-refundable.